Country - Belgium
Summary - Framework Agreement For Supplies For The Acquisition, Implementation And Maintenance Of An Itsm Solution
Deadline - login to view
IT reference number - 99943035
Product classification - Software package and information systems
Address - Belgium
Contact details - 565656565
Tender notice no. - 76454545
IT Ref Id - 99943035
Document Type - Tender Notices
Description - Description: The purpose of this framework agreement is the acquisition, implementation and maintenance of an ITSM solution. The solution aims to be able to: - Manage IT requests and incidents; - Manage the CMDB part; - Manage the Assets part; - Mana ge the life cycle of Software and applications; - Manage knowledge; - Manage Business requests and incidents; - Support the needs related to IT operations; By implementation we mean: - The proposal of the solution architecture; - The resumption of the solution currently in place; - The possibility of portable management (e.g. smartphone type); - The possibility of being integrated into Teams; - The possibility of benefiting from a user portal; -
It Ref Id - 99943035
Deadline - Nov 30, -0001
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